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Terms & Conditions

Terms and Conditions for Parents and Students of LingoNavi Online School

Effective Date: 2025/04/23

Welcome to LingoNavi Language School, an online English as a Second Language (ESL) school. By enrolling in our courses or using our services, you agree to comply with the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By enrolling in and using the services of LingoNavi Language School, you (the "Student" or "Parent") agree to be bound by these Terms and Conditions. If you are a parent or guardian enrolling a minor, you also agree to be responsible for the student's compliance with these terms.

2. Eligibility

2.1 Students: Our courses are available to students of all ages, from young learners to adults. However, any student under the age of 18 must have a parent or legal guardian's consent to enroll.

2.2 Parents and Guardians: If you are enrolling a minor, you represent that you are the parent or legal guardian of the student, and you consent to their participation in the online courses offered by LingoNavi Language School.

3. Course Registration and Payment

3.1 Registration: To enroll in a course, students must complete the registration process on our website. This includes providing accurate information about the student (name, age, level of English proficiency, etc.) and agreeing to the Terms and Conditions.

3.2 Payment: All fees for courses must be paid in full before a student begins their lessons. We accept various payment methods, including [list payment methods].

3.3 Refund Policy: Refunds are available for courses cancelled within 14 days of enrollment. Refund requests must be submitted in writing to [email protected]

 After 14 days, no refunds will be issued.

4. Course Materials and Access

4.1 Materials: Course materials will be provided to students as part of their enrollment. These may include video lessons, PDFs, quizzes, and other resources. Access to course materials will be granted upon receipt of payment.

4.2 Access: Students will have access to the course content for the duration of the course or until a specified end date. Access to lessons or materials may be revoked if payment is not received or if these Terms and Conditions are violated. 

5. Student Responsibilities

5.1 Participation: Students are expected to actively participate in online lessons, complete assignments, and adhere to the school's guidelines for behavior.

5.2 Technology Requirements: Students must have access to a reliable internet connection and the necessary devices (computer, tablet, etc.) to participate in online lessons.

5.3 Code of Conduct: Students must behave respectfully towards teachers, other students, and staff members. Harassment, inappropriate language, or disruptive behavior will not be tolerated.

5.4 Recording and Sharing: Students may not record or share course materials without explicit permission from LingoNavi Language School.

5.5 Lesson Cancellation Notice: If a student needs to cancel or reschedule a lesson, they must provide a notice to their teacher at least [X] hours before the scheduled lesson time. Failure to provide proper notice may result in the lesson being marked as missed and may affect the student’s ability to reschedule or receive a refund for that lesson.

5.6 Recording and Sharing: Students may not record or share course materials without explicit permission from LingoNavi Language School.

5.7 Contacting Teachers: Students are not permitted to contact teachers outside of scheduled lesson times for personal inquiries or lessons-related matters. All communication with teachers should be limited to designated lesson times or via official channels provided by LingoNavi Language School, such as course discussion boards or email. Any contact outside of these hours may be considered a violation of the school's policies.

6. Teacher Responsibilities

6.1 Professional Conduct: All teachers at LingoNavi Language School are certified ESL instructors and will provide professional, engaging lessons according to the course curriculum.

6.2 Support: Teachers will offer personalized support, feedback, and guidance to students during the course. If a student is struggling, they are encouraged to reach out to their teacher for help.

7. Privacy and Data Protection

7.1 Data Collection: We collect personal information (such as name, email, and payment details) in order to process registrations, payments, and provide services. Your information will be kept confidential and will only be used for the purposes stated in our privacy policy.

7.2 Data Security: LingoNavi Language School takes reasonable precautions to protect personal data from unauthorized access or disclosure. However, no data transmission over the internet can be guaranteed to be completely secure.

8. Termination and Suspension

8.1 Suspension: LingoNavi Language School reserves the right to suspend or terminate a student’s access to the courses if they violate any of these Terms and Conditions, including non-payment, disruptive behavior, or failure to participate in the course.

8.2 Voluntary Withdrawal: A student or parent may choose to withdraw from a course at any time. However, no refund will be issued if the student withdraws after the specified refund period.

9. Liability and Disclaimers

9.1 Limitation of Liability: LingoNavi Language School will not be liable for any loss, damage, or injury resulting from the use of our online services or materials. By using our services, you agree to assume all risks associated with online learning.

9.2 Force Majeure: LingoNavi Language School will not be responsible for delays or disruptions to services caused by unforeseen circumstances, including but not limited to natural disasters, pandemics, or technical failures.

10. Changes to Terms and Conditions

LingoNavi Language School reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website and will take effect immediately upon publication.

11. Governing Law

These Terms and Conditions are governed by the laws of Japan, and any disputes arising from the use of our services will be resolved in the courts of Japan.

12. Changes to Terms

LingoNavi Language School reserves the right, in its sole discretion, to change the Terms under which https://lingonavi.com is offered. The most current version of the Terms will supersede all previous versions. LingoNavi Language School encourages you to periodically review the Terms to stay informed of our updates.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

[email protected]

 

By clicking "I Agree" or by enrolling in a course, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.